Customer cases

Rami Saajoranta
Gasum CorporationQuality Manager, Business Planning

Gasum Corporation imports, markets, wholesales and supplies natural gas through its gas transmission network in Finland. We offer services and energy solutions related to natural gas, in particular for heat production. We actively develop the local distribution network for natural gas as well as the network for refuelling vehicles powered by natural gas. We also invest in opportunities to generate and exploit biogas and liquefied natural gas (LNG).

We utilise Improlity’s project management software for managing the Group’s business and development projects. Our projects are primarily related to the development of new energy solutions, concepts and products. Improlity’s software enables us to control and manage the entire project portfolio, and to monitor the progress of different projects. Improlity’s software is user-friendly and suitable for an even wider range of applications. Cooperation with Improlity has worked extremely well in all respects.


Panu Kause
Ixonos PlcDirector, Partnerships and Innovation

Ixonos Plc is a service company in the information and communications technology (ICT) sector. Ixonos offers customer-specific services in technology consulting, project management, and software development and maintenance.

We use a portfolio management application based on Improlity’s platform as a part of the continuous project office service we provide to the KuntaIT unit of Finland’s Ministry of Finance, one of our customers.

This platform is an ideal supplement to the service portfolio managed by our project specialists. Designed and implemented in cooperation with our customer, the tailored application meets KuntaIT’s needs well, and enables the centralised monitoring and managing of KuntaIT’s diversified project portfolio.

We are pleased with the Improlity’s flexible cooperation.


Kimmo Selin
Kone CorporationVice President, R&D

We developed a portfolio management system for our product development projects that was based on Improlity’s project management platform. The system is now globally used in all our product development units, and has made project monitoring and reporting simpler and more efficient. It also enables more versatile and – more importantly – real-time reporting throughout the Group.

Tailoring Improlity’s platform to our needs succeeded easily. Improlity operated flexibly and in full cooperation with our project team.


Raili Muroke
KONE Elevators CorporationHR Manager, centralised HR services, Finland

In KONE Finland we needed to replace the Excel worksheets that we previously used for personnel development discussions with easy-to-use and easy-to-find forms. We also wanted to generate summary reports of development plans and discussions. We've now used these forms for about a year and a half, and we've received positive feedback about them from both supervisors and their subordinates. HR is now better able to monitor the status and progress of development discussions.

Improlity has been very customer-oriented and quick to act in enabling us to introduce the use of these forms. Improlity has also provided the updates needed professionally and flexibly.


Kimmo Niemistö
MSK Group OyDirector

We have deployed Improlity Oy's software solution to enhance our employee suggestions processes and activities. The system also includes continuous improvement, accident notification, and service request features. Improlity's software has proven to be an excellent solution because it is easy to use and has such versatile features. In addition, Improlity is a highly competent and service-minded supplier.

We've now eliminated the paperwork and Excel worksheets that we previously used, and in doing so streamlined the whole process. The deployment project was completed on schedule and met the targets we set for it, so our process is now transparent.


Antti Zitting
Sacotec Components OyManaging Director

Sacotec Components operates in Riihimäki and has 50 years of experience. The company employs 60 people and is the only industrial-scale foundry in Finland manufacturing high-precision investment castings.

"We have cooperated with Improlity in implementing several solutions that enhance our product-specific quality control. Smooth management of work instructions enables us to continuously improve our quality level, our delivery reliability and thus also our flexibility. We can truly say that the Work Instructions system that Improlity supplied to us has become an essential element in committing personnel and in capturing 'tacit knowledge' in the different phases of production. We are pleased with the way Improlity operates and with Improlity's technical expertise and service-mindedness."


Tapani Paalanen
Componenta CorporationQuality Manager

Componenta is an international group operating in the metal industry. The company has 15 production plants in Finland, Sweden, the Netherlands, Turkey and England, employing some 5,250 people.

"Improlity's programs have allowed us to reduce process variations, thus enabling us to appreciably improve both our internal and external quality. Furthermore, Improlity has created a comprehensive management system that includes planning, quality and a range of production development activities. That makes it is easy for us to keep up to date with assigned tasks and eliminate paperwork, giving us more time for productive development work. Improlity has provided us with tailored programs – flexibly and professionally."


Anu Pöhö
Rocla CorporationQuality Manager

Rocla develops, manufactures and markets electric warehouse trucks and automated guided vehicles, as well as lifecycle maintenance services and dataflow for these products.

"We have used Improlity's RENKI program since 2004 to support our continuous improvement process. We've deployed RENKI modules for managing suggestions, feedback and audits. RENKI has enabled real-time monitoring of activities and distribution of information about actions taken. The suggestions module was deployed in 2008 and has received positive in-house feedback. RENKI is available in eight languages, so we can utilise the software in our subsidiaries abroad as well. Improlity has worked with us quickly and flexibly to complete the necessary upgrades."


Matti Kemppainen
KCI Konecranes CorporationManager, R&D

Konecranes Corporation is a global leader in modern lifting solutions and maintenance services. The Group generates net sales of EUR 971 million and employs 6,000 people in over 35 countries.

"Konecranes will use the project management program globally to monitor and report on all product development projects throughout the Group. The program collates the working hours and costs of product development personnel, as well as the costs of personnel in other departments participating in the development project. The aim is to enable real-time monitoring of the project progress, and compare actual progress to the schedule outline and cost estimates in the project proposal. Compared to the current system the new program accelerates the preparation of new projects, facilitates simultaneous monitoring of all projects (portfolio view), and diversifies reporting opportunities."


Jouko Rannanpää
KCI Konecranes Corporation, Special CranesQuality Manager

"The system for processing suggestions speeds up the handling process, enhances the activity level and makes it easier for suggestion owners to follow the progress of their suggestions. All an individual unit's suggestions are in the same place and there is no need to generate separate statistics – for instance, for management – because all reports are in the system. The Global Claim system boosts efficiency in handling claims, reduces costs and improves customer satisfaction. The statistics are taken directly from the system, which promotes a pro-active approach. Besides, as quality manager, I'm able to better monitor the handling of claims, which eliminates useless contacts with senders of suggestions."


Customers

We have long-term partnerships with the customers shown below, who have implemented Improlity software programs that suit their organisations and working methods.

These customers use our programs as tools for managing their key processes.